Privacy Policy

Dear User!

Below you will find the key information about how we process your personal data and the cookies that are used by our Website. We want you to feel comfortable while using our Website, so we do our best to protect your privacy. The following Privacy Policy has been prepared in consideration of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), or the GDPR for short.

1. Personal Data Controller

1.1. The controller of your personal data processed in accordance with this Privacy Policy is SETH SOFTWARE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ based in Głogów Małopolski at ul. Strefowa 1, 36-060 Głogów Małopolski, entered in the Register of Entrepreneurs kept by the District Court in Rzeszów, 12th Economic Division of the National Court Register under KRS number 0000114098, REGON (Business ID): 690512599, NIP (Tax ID): 8132709001 (hereinafter referred to as the “Controller” or “we”).

1.2. If you have any questions about your personal data, feel free to contact us by email at rodo@fahrel.com

2. Personal data processing in connection with the use of the Website

In connection with your use of the Website available at https://fahrel.com/ (hereinafter referred to as the “Website”), the Controller collects data to the extent necessary to provide individual services. Below you will find the specific principles and purposes of the processing of personal data collected during your use of the Website.

3. Purpose and legal basis of the processing

We will process your personal data that we obtain in situations falling under this Privacy Policy for the following purposes:

making an appointment to give you a presentation about our services and preparing a presentation tailored to your needs – based on the necessity to perform an electronic services agreement,
responding to messages you send us using our contact details – based on our legitimate interest as a Personal Data Controller,
carrying out direct marketing by telephone contact and/or by email – based on your consent for us to carry out marketing activities by telephone contact and/or by email,
complying with the Controller’s legal obligations – based on national and European Union law imposing such obligations, including regulations on electronic services, distance and off-premises selling,
analysing the use of the Website and improving its operation and security – based on our legitimate interest as a Personal Data Controller,
asserting and defending claims, before and outside the courts and administrative authorities – based on our legitimate interest as a Personal Data Controller,
data archiving and back-up – in connection with the obligation imposed on us as a Data Controller to properly secure the data and based on our legitimate interest as a Personal Data Controller.

4. Data processed in connection with the use of the Website– the scope of processing

In connection with the use of the Website and its features, we collect data by automated means

information on activity (date of visits to the Website, date of completion of the registration form by a person who does not complete the registration process, date of User Account registration, information on opened articles, time spent on the Website),
information on whether we have obtained the consents required by the law.

We may also collect certain data about Website users in order to optimise the operation of the Website and streamline it in the future. Such data may include your IP address, the type and version of your device and browser and the way you use the Website. In most cases, we will not be able to identify you as a user with the data, and the data will be anonymous to us. If we are able to associate the data with you, as may happen if we have additional data from another source – the data may become your personal data for us.

5. Data processed for the purpose of making an appointment for a presentation of the Controller’s services and preparing a presentation tailored to your needs – the scope of processing

If you decide to make an appointment with us for a presentation of our services using the “Make an appointment for a presentation” contact form, and then if you want us to prepare a presentation tailored to your needs, we will process the data labelled as obligatory in the “Make an appointment for a presentation” contact form (without which it is not possible to make an appointment for a presentation using the form), i.e. your first name, surname, e-mail address and telephone number, and optional data (which are not necessary for making an appointment for a presentation using the form), i.e. the name of the company you represent and the data indicated in the message you send to us.

We process the data, with the exception of the telephone number, due to the fact that if you enter your data in the “Make an appointment for a presentation” contact form and click the SEND link, you will enter into an electronic services agreement, and the data are necessary for the performance of our obligations as a contractual party.

We process your telephone number based on the consent you have given, as referred to in Article 6 (1)(a) of the GDPR and Article 172(1) of the Polish Act of 16 July 2004 – Telecommunications Law, for the purpose of contacting you on matters related to making appointments and preparing a presentation on our services. We may contact you by telephone call or SMS/MMS.

6. Data processed for contact– the scope of processing

If you choose to contact us using the “Contact us” contact form available on the Website or the email addresses and telephone numbers provided on the Website or traditionally by post, or in person, as well as where we have the right to contact you (e.g. for the purpose of responding to your message or for marketing purposes), we will process such personal data as you provide to us or as are necessary to respond to your messages (including identification and contact data). We process the data because it is necessary for the fulfilment of our obligations under the aforementioned legal regulations or for the legitimate interests of the Controller, i.e. the following:

responding to messages sent to us and contacting you,
direct marketing of our own products and services,
archiving and backing up your data in connection with the obligation imposed on us as a data controller to properly secure your data,

7. Data processing for direct marketing – the scope of processing

When you provide us with your data via the “Contact us” contact form and/or the “Make an appointment for a presentation” contact form, you may give consent to the processing of your personal data for marketing purposes by telephone and/or email.

The consent referred to above is given pursuant to Article 6 (1)(a) of the GDPR and for the following:

telephone marketing – also based on the consent referred to in Article 172(1) of the Polish Act of 16 July 2004 – Telecommunications Law,
email marketing – also based on the consent referred to in Article 10(2) of the Polish Act of 18 July 2002 on Electronic Services.

Telephone marketing will be carried out, depending on your choice, by means of telephone calls and/or SMS/MMS. Email marketing will be carried out by means of emails, which we will send to the email address you have provided.

8. Duration of data processing

Your personal data will be processed for the following purposes:

making an appointment with you for a presentation of our services and preparing a presentation tailored to your needs – for the time necessary for the performance of the electronic services agreement, but for no longer than until the expiry of claims, if any, that may arise from this relationship and, in the case of a telephone number, for no longer than until you withdraw your consent,
direct marketing – for no longer than until you withdraw your consent,
contacting you – from the date they are collected until the end of correspondence on the matter on which you have contacted us or the expiry of the time when we reasonably believe we will need to contact you,
investigating and defending claims – for a period not exceeding the limitation period for claims,
complying with legal obligations – for no longer than is necessary to demonstrate that those obligations have been properly fulfilled,
improving the functioning and security of the Website – for the time the data are necessary for this purpose,
data archiving and back-up – for the period determined in accordance with the backup and archiving policy.

In each case, however, we will process your data for no longer than until you make an effective objection to its processing (where the basis for processing is our legitimate interest) or for no longer than until you withdraw your consent where the consent constitutes the legal basis for processing.

9. Data recipients

We will exercise due diligence in selecting the entities to which we will transfer your data, and we will require the entities we select to protect your data with appropriate technical and organisational measures. Your personal data may be disclosed to the following entities:

third parties providing services to us which are necessary for the purposes for which we process your data (e.g. IT, recruitment, accounting, electronic communications, data hosting, Website operation, data analysis, emailing),
recipients to whom your personal data must be disclosed under applicable law or by an order of a court or any other authority,
other recipients where you have given your consent, or where it is necessary to provide them with data in order to protect your vital interests or the vital interests of third parties.

10. Transfer of your data to third countries

Whenever your personal data are transferred outside the European Economic Area (EEA) to countries which do not provide the same or an adequate level of protection of personal data as provided for under the laws in force in Poland, we will ensure that this is done on a valid legal basis and using the safeguards required under the law.

11. Your rights

You can contact us regarding any of the rights specified below, in particular using the contact details provided in section 1 of the Privacy Policy. You have the following rights:

Right to be informed, to access your data and to receive a copy of your data. You have the right to request, at any time, information about your personal data that we hold or to which we have access. Upon your request, a copy of your personal data being processed will be provided to you free of charge. We have the right to request a fee for sending further copies of the data, which will cover the reasonable costs of handling such a request.
Right to withdraw consent. Whenever your data are processed on the basis of your consent, you have the right to withdraw that consent at any time, where the withdrawal of the consent will be without prejudice to the lawfulness of the processing prior to your withdrawal of the consent.
Right to rectification of personal data. We take reasonable steps to ensure that your personal data are correct, complete and up-to-date. If it becomes necessary to modify your data, please let us know.
Right to data portability You have the right to request that your personal data be transferred in a structured, commonly used, machine-readable format, and to request that your data be sent to another controller where the processing of your personal data is based on your consent.
Right to erasure and to restrict processing. In the cases specified in the data protection legislation, you have the right to request the erasure of your personal data. However, this right is not absolute; there may be situations where we remain authorised to process your personal data. You can also request that we restrict further processing of your data.
Right to object to processing. In the cases provided for in the law, you have the right to object to further processing of your data where the basis for the processing of your personal data is our legitimate interest.
Right to lodge a complaint with the supervisory authority You have the right to lodge a complaint with the supervisory authority in charge of personal data protection; as a general rule, this will be the President of the Office for Personal Data Protection.

12. Personal data safety

12.1. The Controller conducts a risk analysis on an ongoing basis so as to ensure that the processing of your personal data remains safe, in particular, that only authorised persons have access to the data and only to the extent that this is necessary for their tasks. The Controller ensures that all operations involving your personal data are recorded and performed only by authorised employees and associates.

12.2. The Controller takes all necessary measures in order to ensure that also its subcontractors and other associates apply adequate security measures whenever they process your personal data on behalf of the Controller.

13. Policy on Cookies and Other Similar Technologies

The Website uses cookies (small text files that are handled by the Website and stored on your device) and other similar technologies, including tools provided by third parties, namely Google LLC., Meta Platforms Inc.

The Website uses the indicated tools for various purposes, including the following:

to the extent necessary for the Website to be operational, i.e. to ensure the functioning of the Website (e.g. shopping basket), to adjust the way the Website is displayed to users’ devices, software and selected preferences.
beyond what is necessary, i.e. to monitor and analyse how users use the Website and how it can be improved.

We use the following types of cookies:

cookies that are essential for the functioning of the Website,
analytical cookies that examine user behaviour on the Website;
functional cookies that make it possible to save your selected settings and to customise them (e.g. with regard to your chosen language or acceptance of cookie settings);
third-party cookies – cookies from third parties as identified above may also be stored on your devices.

Cookies and other tools we use are not intended for the processing or storage of personal data and by definition are not designed to directly identify you. They also do not modify the user’s browser settings or the user’s device configuration. The exceptional situations where data collected via cookies may be considered to be your personal data and your related rights are described in detail in the relevant section of the Privacy Policy.

13. Policy on Cookies and Other Similar Technologies

The Website uses the indicated tools for various purposes, including the following:

to the extent necessary for the Website to be operational, i.e. to ensure the functioning of the Website (e.g. shopping basket), to adjust the way the Website is displayed to users’ devices, software and selected preferences.
beyond what is necessary, i.e. to monitor and analyse how users use the Website and how it can be improved.

We use the following types of cookies:

cookies that are essential for the functioning of the Website,
analytical cookies that examine user behaviour on the Website;
functional cookies that make it possible to save your selected settings and to customise them (e.g. with regard to your chosen language or acceptance of cookie settings);
third-party cookies – cookies from third parties as identified above may also be stored on your devices.

Ways of disabling cookies

When visiting our Website, you have the opportunity to give your consent to the use of cookies for purposes other than those essential to the operation of the Website. Even if you have already given your consent, you can use the options described below.

You can disable cookies in your browser. To make cookie management easier, we provide below links to some browser pages.

Google Chrome – https://support.google.com/chrome/answer/95647?Every=GENIE.Platform%3DDesktop&hl=en
Opera – https://help.opera.com/en/latest/web-preferences/#cookies
Firefox – https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Apple Safari – https://support.apple.com/en-us/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Windows Internet Explorer – https://support.microsoft.com/fil-ph/help/17442/windows-internet-explorer-delete-manage-cookies

You can also set your browser to accept cookies every single time on your own. The browser will then ask you for permission each time before granting access for a cookie.

You are free to disable the provision of your data for analytical and statistical purposes using Google Analytics. To do this, you can install a web browser extension following the instructions available at https://support.google.com/analytics/answer/181881?hl=en.

14. Changes to the
Privacy Policy

14.1. The Privacy Policy is regularly reviewed and updated as necessary.

14.2. The current version of the Privacy Policy was adopted and has been in force as of 1 September 2023.